Q1: Do you offer international shipping?
A: Yes, we provide international shipping. Shipping costs and delivery times vary based on the destination.
Q2: Can I exchange my purchase?
A: Yes, we accept exchanges within 3 days of the original purchase. The item must be in its original condition with tags and packaging intact.
Q3: Can I visit your physical store?
A: Yes, we have a brick-and-mortar store. Check our Contact Us page for the address and business hours.
Q4: How do I initiate an exchange?
A: Contact our customer service team through the Contact Us page. Provide details about the exchange, and we'll guide you through the process.
Q5: What types of gold do you offer?
A: We offer a range of gold options, including 18k and 21k. Each piece is crafted with precision and quality.
Q6: Is my personal information secure when shopping online?
A: Absolutely. We prioritize the security of your information. Our website employs industry-standard encryption to protect your data.
Q7: Can I customize my jewelry?
A: Yes, we offer customization services. Contact our team to discuss your preferences and create a unique piece.
Q8: What payment methods do you accept?
A: We accept various payment methods, including credit/debit cards ,paypal and cliq
Q9: How can I contact your customer service?
A: You can reach our customer service team through the Contact Us page on our website. We're here to assist you.
Feel free to reach out if you have more questions. We're dedicated to providing an exceptional shopping experience for our valued customers.
