Exchange Policy

Welcome to 925 Silver ! If you wish to exchange a purchase, please review our policy:

Eligibility:

• Items eligible for exchange must be unused, in original packaging , and accompanied by the proof of purchase.

Exclusions:

• Exclusions include customized items, products showing signs of wear or damage, and those bought during special promotions.

Process:

1. Contact Customer Service: Inform us of your exchange intention by reaching out to  or 099
2. Processing Time: Once received, we'll inspect and process the exchange. You'll be notified of any payment or credit adjustments.

No Refunds:

Please note we do not offer refunds. Exchanges are the sole remedy for eligible items.

Additional Details:

• Shipping Costs: Customers cover return shipping unless it's our error.
• Questions: For any queries, contact our customer service team.

Thank you for choosing 925 Silver ! We appreciate your cooperation in ensuring a smooth exchange process.

Thank you for choosing 925 SILVER . We are committed to providing you with a seamless and delightful shopping experience, complete with dependable and efficient shipping services for your exquisite jewelry.

Shipping Rates
We offer competitive shipping rates based on your location and the weight of your order. Shipping costs will be calculated at checkout, allowing you to review and confirm the total before completing your purchase.

Free Shipping within Jordan/Amman
We are delighted to offer free shipping for all orders within Jordan. Enjoy the convenience of having your jewelry delivered to your doorstep without any additional shipping costs.

Same-Day Delivery (Jordan/amman)
For customers in Jordan who require their orders urgently, we offer same-day delivery for an additional charge of 5JD. Choose this option at checkout to receive your exquisite jewelry on the same day you place your order.

International Shipping
We proudly offer international shipping to various countries. Usually shipping takes between 14 and 20 days. Shipping times may vary depending on your location. Please refer to the checkout page for estimated delivery times. Notably, the prices displayed on our website include all customs fees, import duties, and taxes for international orders.

Buyer will pay only domestic shipping from Ohio to your address

Lost or Delayed Shipments
In the rare event of a lost or delayed shipment, please contact our customer support team at 92500silver@gmail.com for assistance.

Thank you for making 925 SILVER your choice for exquisite jewelry!